Competency Development

There is a lot of buzz in the business world around competencies.  What are they?  How can having them impact an organization?

Ulrich defined competency as knowledge, skill or ability of employees relevant for organizational performance.

At CRD we take the mystique out of developing Competencies or standards of performance for companies.

Companies with defined competencies have:

• A consistent system for identifying success factors for positions
• A guidepost for people to understand what it takes to success in the organization and job
• Better ability to develop career paths
• Opportunities for individuals to develop skills that have an impact on business results
• Increased success in recruitment efforts
• Better ability to identify and develop high potential people

CRD can help your organization define and apply competencies to increase the effectiveness of your human capital!

Our process allows you to identify the standards and behaviors or sets of behaviors that define high performance in a particular work function, position or job family.  Establishing these standards for performance can be used in the following internal processes:

• Hiring
• Performance management
• Coaching

The Process we use is a combination of prepared questions from participants and an interactive workshop where the competencies or standards are identified, prioritized and defined.  In about three hours the competencies for one job or work function are defined!

Specific internal processes and tools that competencies should be incorporated into include:

Interviewing Guides, Interviewer Forms, Performance Management documents, and Coaching Documents