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Leadership Tools & Resources

“The great thing in this world is not so much where you stand, as in what direction you are moving.”

- Oliver Wendell Holmes

Leadership and management skills are paramount to any organization’s success.  CRD provides skill development and tools/processes that enable leaders to:

  • Strategize and define business success vision and actions

  • Coach individuals to higher performance

  • Capitalize the results and productivity of their human resources

Leadership Tools/Workshops include:



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Moves the team through a process to identify a specific 90-day action plan to achieve success.  


The A3 (Awareness, Alignment and Action) Leadership Workshop provides experienced, credentialed facilitators to work the leadership group through a process that leads to a firm plan of action on one business problem, opportunity or challenge.   The workshop is 2-3 days depending on the number of leaders involved and the scope of the topic.

The objectives of an A3 Workshop:

  • To drive problem solving, consensus building, and deployment planning for a sales and service leadership team using fact based data.

  • To enable synergy and collaboration by tapping into the know-how and creativity of an organizations’ leadership team and subject matter experts.

  • To define a clear line-of-sight to ensure the desired business outcomes.

The outcomes organizations realize from an A3 Workshop are that participants will:

  • Gain understanding and reach consensus on mission critical data.

  • Establish alignment on the need for strategic or tactical change.

  • Develop the metrics that will define success.

  • Identify, evaluate and prioritize potential solutions.

  • Determine the barriers and enablers to successful execution.

  • Define and execute an action plan to successfully deploy initiatives that will have a business impact.  Accountability, timelines, milestones and contingencies are identified.
     

Strategic Planning

Strategic planning is a management tool.  It is used for one purpose only: to help an organization focus its energy, ensure that members of the organization are working toward the same goals, assess and adjust the organization's direction in response to a changing environment.

Strategic planning is a disciplined effort to produce decisions and actions that shape and guide what an organization is, what it does, and why it does it, with a focus on the future. (Adapted from Bryson's Strategic Planning in Public and Nonprofit Organizations)

The process is about planning because it involves intentionally setting goals (i.e., choosing a desired future) and developing an approach to achieving those goals.

Entrepreneurs and business managers are often so preoccupied with immediate issues that they lose sight of their ultimate objectives. That's why a business review or preparation of a strategic plan is a virtual necessity. This may not be a recipe for success, but without it a business is much more likely to fail. A sound plan should:

  • Serve as a framework for decisions or for securing support/approval.
  • Provide a basis for more detailed planning.
  • Explain the business to others in order to inform, motivate & involve.
  • Assist benchmarking & performance monitoring.
  • Stimulate change and become building block for next plan.

CRD provides an effective process that takes one to three days, depending on the number of managers involved, that allows organization to have a clear, concise target and roadmap for their organization.   Our facilitators use an interactive facilitated process to draw out ideas, prioritize initiatives and define executable actions.

Each organization’s situation is unique, please contact us to discuss the type of process we can employ for you!
 



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