Builds the skills of managers to positively impact the performance of their associates.

It is recommended that any manager with responsibility for the performance of others be trained in Integrity Coaching^®.  Integrity Coaching provides the skills and tools for managers to be successful in bringing about results and increasing employee retention and productivity.

Managers taking on this role leverage the results of the initial skill development in selling or service for the long run.  Past management participants have reported that this course brought about results and increased performance, reduced turnover in their areas and better accountability.

Integrity Coaching^® Course Specifics
The initial seminar is presented in one day with the participants working in small groups.  The sessions are highly interactive and each participant will coach someone in the group as well as have an individual coaching discussion for himself or herself.  Participants are given the foundation for the program in this seminar.  Concepts are delivered via video messages and then applied in discussions and workbook activities.

The specific topics covered in the initial seminar:

• The Integrity Coaching Model - Honor, Ask, Listen, Coach, Praise, Challenge

• Assessing their Leadership Skills

• Discovering the Law of Limited Performance

• Understanding the cause of human behavior

• Assessing their salespeople’s success factors

• Determining what motivates their salespeople

• Learning how to implement a successful coaching process

Further application and development of success habits is developed during the follow-up sessions as the managers coach their sellers.  The long-term results and learning occur during this follow-up course.

Each follow-up session is 90-minites in a classroom or teleconference format.

• Seminar Course work pages

• Leadership Skills Inventory/Peer Assessment

• Eight-week Follow-up work pages

• Audio messages to reinforce the weekly concepts

• Coach’s Development Pocket Guide

• Coaching Forms

• Resource Book

• The People Principle by Ron Willingham

• Certificate of Achievement

 

Builds coaching skills and habits that build people and performance!

Coaching for Excellence^™ builds the skills that the manager needs to identify, plan for and conduct planned and unplanned coaching discussions to enhance their associate’s performance, goal accomplishment and competency development.  Participants also learn the importance of their role in building people – build people and they will build your organization.

Coaching for Excellence^™ Course Specifics
Skills developed:

• Prepare for and conduct effective coaching discussions using the PARC (Prepare, Ask/Listen, Recognize, Reinforce, Reward and Coach) Coaching System's steps and actions.

• Utilize foundational models that describe the "whole associate".

• Personalize coaching approach based on the situation and the associate.

• Capitalize on unplanned coaching opportunities.

• Help others achieve higher levels of performance.

• Identify goals and create an action plan for continuing to develop coaching skills.

The delivery format includes a six-hour initial seminar and six, 2 hour follow-up sessions culminating with a commencement

Coaching for Excellence participant materials:

• Binder with materials for each session

• First, Break all the Rules book

• Coaching planning tools

Additional Leadership Training Solutions

Additional training courses for leaders and managers, developed through Interact Performance Systems include:  

• Performance Problem Solving for Managers – Interpersonal effectiveness skills for managers, supervisors, or leads. Five half-day sessions.

• Performance Problem Solving for Peers – Interpersonal effectiveness skills for individual contributors (engineers, accountants, etc.) who are not in leadership positions. Same skills as above, but for non-managers. Five half-day sessions.

• Performance Problem Solving – Interpersonal effectiveness skills suitable for all levels in the organization.

• Performance Management – Develops skills to set objectives, create development plans, coach, and conduct formal reviews.

• Group Process Skills – Meeting management skills for people who participate in or lead meetings, especially team meetings.

• Analytical/Creativity Skills – Develops skills and tools used to analyze causes, develop action plans, brainstorm, and evaluate solutions.